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Guest Contributor's blog

Business Preparation Tips for the New Year

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The first day of the New Year, you may still be at home recovering from the stress of the 2012 holiday season. Most kids are still home from school, and the decorations need to be packed away. This time of year it can be very easy to get wrapped up in tying all of your loose ends from the year before. However, when it comes to your business, it is prime time to be focusing on the future rather than the past. 

So, what are some business preparation tips that you can apply so that you can keep your business moving forward?



The Do's and Don'ts of Responding to Customer Complaints

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We've all heard the saying: You can't please everyone. Yet, when you're in the business of serving clients and customers, one of the things that can make you stand heads above the rest is if you do your best to keep them all happy. A really effective tool for making that happen is by professionally handling customer complaints. Before you get to answering phone calls and typing up emails, there are some do's and don'ts that you should definitely keep in mind when it comes to responding to customer issues.

So that you can be seen as a customer service favorite, we have enclosed three do's and three don'ts below:



What to Look for in Commercial Office Space for Your Business

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If your company has grown to a point that you need to lease some commercial office space, first let us say "Congratulations!" Whenever a company is thriving, it's not just good for the owner and their staff, but also the community at large.

Of course, in the midst of all of the excitement, you definitely don't want to find yourself in an office situation that proves to work against your goal of growing your business due to things like a poor location or lack of adequate amenities. That's why we wanted to provide you with a list of five things that you definitely should take into consideration before signing on the (lease's) dotted line:



How to Utilize Customer Feedback for Your Small Business

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One of the most challenging and important aspects of running a small business is having strong customer service. Of course finances are important, as well as generating capital, marketing, and dozens of other things--but without a loyal customer base, your business has very little hope of success. Customers come back to companies that treat them like more than just a number, so excellent customer service is one of the best ways to build repeat business and ensure healthy growth over the years. Start making use of your customer feedback to optimize your business and give the people exactly what they want.



Top 5 Hidden Methods for Reducing Your Taxes

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Tax season is a time of headaches, scrambling, and financial stress for many, but it doesn't have to be that way. Those who stay organized and know how to get the most out of their taxes can actually turn tax season in their favor. Remember these 5 hidden methods for reducing your taxes next season.

  1. Contribute to a Retirement Account
    Every tax season, the government rewards those who plan for the future. Making contributions to a retirement account such as a 401k or IRA benefits you on your annual taxes, because the money deposited into these accounts goes into a tax deferred status. It will not be taxable until it is withdrawn, so your annual income tax decreases as your savings increase.